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FAQ's

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  • Can new shingles be installed over an old roof?

    Sometimes, and we rarely recommend it. Layering hides rotted decking, adds weight, and shortens the life of the new shingles. A tear-off lets us inspect and repair the deck before anything goes back down.

  • Does homeowners insurance cover storm damage to a roof?

    Sudden damage from a covered peril such as hail, wind, or a falling limb is usually covered, subject to your deductible. Tri State All American Roofing and Restoration documents that damage for property owners in Covington, KY, before they file.

  • How long do I have to file a roof claim after a storm?

    Most policies set a window of one to two years from the date of the storm, and plenty sit at the shorter end. Filing early makes it far easier to tie the damage to a specific weather event.

  • What does hail damage look like on a shingle roof?

    Look for dark bruises where granules have been knocked loose, soft spots that give under a thumb, and dents on vents, flashing, and gutter aprons. Much of it stays invisible from the ground.

  • How long does a roof replacement take?

    A typical house is torn off and reinstalled within one to two days once materials are on site. Steep pitches, multiple old layers, or unexpected deck rot can add a day. Weather is the usual variable.

  • Can roofing work be done in winter?

    Yes, with adjustments. Asphalt shingles need warmth to seal properly, so we hand-seal in cold conditions and watch the forecast for a workable window. Emergency repairs and tarping happen in any weather.

  • What is roof flashing and why does it leak?

    Flashing is the metal that seals where the roof meets a wall, chimney, valley, or vent. It fails when sealant is used in place of proper overlap, or when old flashing is reused on a new roof.

  • Are metal roofs noisy when it rains?

    Not when installed over solid decking and underlayment, which is how residential metal goes on. The drumming people remember comes from panels fastened directly to open purlins on barns and storage sheds.

  • How long does a silicone roof coating last?

    A properly prepared silicone coating typically holds up 10 to 15 years, and it can be recoated after that rather than replaced. Surface preparation and seam reinforcement matter far more than the number of gallons applied.

  • What is the difference between EPDM rubber roofing and TPO?

    EPDM is a black rubber membrane known for long service life and simple repairs. TPO is a lighter, reflective sheet that is heat-welded at the seams. Both suit flat roofs, and the building decides which fits.

  • How often do gutters need to be cleaned?

    Twice a year is the general rule, in late spring and again after the leaves drop. Heavy tree cover pushes that higher. Guards reduce the frequency but do not remove the need to check them.

  • Are seamless gutters better than sectional ones?

    Yes, in most cases. Sectional runs carry a joint every 10 to 12 feet, and every joint is a future leak. Seamless aluminum is formed in one continuous length, so the only seams sit at the corners.

  • What are the signs that siding needs replacing rather than repairing?

    Isolated cracked panels are a repair. Widespread warping, soft sheathing behind the panels, rot along the bottom courses, or the same failures returning in the same spots all point toward replacing the wall.

  • When should windows be replaced instead of repaired?

    Fogging between the panes means the seal has failed and the unit is finished. Hardware trouble and worn weatherstripping are usually repairable. Once roughly a third of your windows fog, whole-home replacement is worth pricing.

  • Why does my chimney leak when it rains?

    Usually the flashing at the base, a cracked crown on top, or eroded mortar joints letting water into the brick. The chimney itself is sound far more often than the connection between it and the roof.